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Miami-Dade loses touchscreen voting information

Author: Bill Gerba on 2004-07-28 17:31:43

As a resident of South Florida, I've mentioned before how I felt about the handling of the 2000 elections.  Forget for a moment how something as amazingly not complex as a paper ballot could confuse and befuddle people down here, and instead focus on the aftermath of recounting and recounting.  For about two weeks, we had a different recount result every day, and that was with nearly 100% availability of paper records.

Fast forward 4 years, to a point where apparently nobody has learned anything.  Florida has some kind of touchscreen-based e-voting kiosk system in place that has caused at least one county to skip general elections last year because they were too expensive, and here we are just months away from the presidential election.

And that's when I read this article. (The Miami Herlad article it points to is here, but you need a subscription).  Apparently Miami-Dade county lost a lot of data, has no way to retrieve it, and no way to conduct formal audits because of that.  Oh, and of course these are the machines that will be used in the upcoming election, and no provisions are being made for paper backups or any other kind of "hard" audit trail.

But the best part is a quote from Seth Kaplan, a spokesman for the election department.  He says, that the problem can't happen again and  the data is now immune to computer failure, because they are now backing it up to tape.

While a lot of my irritation about this subject has focused on Diebold and their awful, awful kiosk software in the past, in this case we saw a failure in the management and processing of the data -- something equally important as gathering the votes, that up until this point has never had to be considered.  Managing votes in times past meant keeping boxes of paper ballots and then incenerating them when finished.  Tallies could be kept on a few sheets of paper and backed up into a computer.

So there was a big gaping hole in the Miami-Dade system, they acknowledged it, and because of that they are now impervious to any other problems.  I think it's safe to say that these people have never run any mission-critical infrastructure before.  I think it's probably also safe to say that they've never actually tried restoring something from an old tape.


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LEGAL STUFF: The WireSpring Blog is written by Bill Gerba but may periodically include articles by guest authors. The author of each article is clearly identified at the start of the article. The opinions expressed in each article are solely those of the author, and do not reflect the official opinions of WireSpring Technologies, Inc. All blog articles are copyright © 2004-2008 William F. Gerba or the guest author, as appropriate. All content besides the actual article text, e.g. surrounding branding and informational content, is copyright © 2000-2008 WireSpring Technologies, Inc. All rights reserved. Except as provided in WireSpring's Republishing and Syndication Policy, no blog content may be reproduced, in whole or in part, without WireSpring's express written consent.

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We created this journal to help share useful info about digital signage and self-service kiosk projects. Our articles typically focus on project planning, industry research, ROI analysis, and high-profile deployments. We post new, original articles about once a week.

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Bill Gerba is CEO of WireSpring and maintains an active role in the digital signage and self-service kiosk industries. An industry advocate since 2000, Bill is the chairman of POPAI's Digital Signage Awards and a member of the group's Education and Advocacy Committees. He is a frequent speaker at industry conferences (including the Digital Signage Expo) and has been featured in numerous publications. If you would like Bill to provide feedback for a story you're working on, or you want him to speak at your event, please contact us.