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Machine-to-Machine (M2M) Solutions

Using remote management and display technologies to streamline internal processes and make informed decisions

M2M diagram

"Machine-to-Machine", or "M2M" applications allow computers, industrial machines, home appliances and other devices to communicate with each other and with other systems over a wired or wireless network. Common uses of M2M technology include adding remote control and monitoring capabilities, centralized data collection and/or graphical display to devices deployed in the field.

For example, consider a "standard" vending machine, which usually lacks even the most basic diagnostic and data gathering abilities. By adding M2M technology, the machine can report its inventory and status to a central database, transmit its transaction history, and display advertising content on an attached LCD display based on its product selection and external data such as the local weather.

Some common features that FireCast ClientCenter M2M Edition can enable in your hardware include:

  • Remote monitoring: Each device can check in with a "heartbeat" as frequently as every few minutes (or even maintain an ongoing connection) to provide a snapshot of its current status.
  • Remote management: Change settings and query local sensors and controls on a machine-by-machine basis or in groups of your choosing.
  • Remote diagnostics: Run automated scripts of commands to test your equipment and generate reports on predetermined schedules.
  • Service Support: Provide on-site support agents with remote assistance or on-screen cues for performing common maintenance tasks.
  • Software revision control: Deploy remote software and firmware updates to your devices over the network, and receive confirmation of their application.
  • Content Management: Control user interfaces, video content and mobile applications from a single location.
  • Graphical display: Show information about your devices in real-time — remotely, on the device itself, or both. Target end-users or potential customers with high-definition imagery, video and data visualizations.
  • Centralized data collection: Accumulate data from all of your devices — everywhere — and analyze it at your leisure, either on your own computer or in the cloud.
  • Data analytics and reporting: Use built-in reporting tools to generate graphical tables and charts for all of your critical data. Or use our web-based APIs to export the data to a location and format of your choosing.