Contact Tech Support
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Live chat
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Chat with a support representative.
No special software required.
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Phone
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(954) 548-3300
Mon-Thu: 8 am-8 pm; Fri: 8 am-6 pm
US eastern time (GMT -0500)
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More ways to get help
Check out the Forums area in ClientCenter, where you can find answers to common questions,
report problems or suggestions to us, and share solutions or tips with other users.
You can find the Forums link on the bottom left of the ClientCenter screen. |
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What support is included?
Use the following table to determine which type of support
is included with your account. Support periods
begin on the date of your first FireCast purchase.
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Product purchased
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Email
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Chat
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Phone
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Upgrades
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| FireCast OS only |
30 days
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30 days
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-
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-
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FireCast OS & ClientCenter |
Unlimited
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Unlimited
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Optional
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Unlimited
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