Retail Kiosks and Web Kiosk Design

Designing self-service applications that are both user-friendly and easy-to-maintain.

When designing a retail kiosk application, companies are increasingly looking towards web-based technologies and kiosk design tools to speed time-to-market and reduce development costs. The proliferation of powerful and easy-to-use tools such as Adobe's Dreamweaver and Flash have made it possible to develop standards-based applications in days or weeks, rather than months or years. However, when building retail kiosks and other touch screen applications, it is important to keep some basic points in mind. These include ensuring that all buttons and functions are clearly labeled, and that each item is easy to select from the touchscreen. User-friendly, contextual help should also be provided. By following these guidelines, your kiosks will be accessible to the widest possible audience (including non-technically savvy users), ensuring the best possible ROI for the retail kiosk project.

Retail kiosk applications are typically coupled with ruggedized hardware and easy-to-use touchscreen displays.

Here are some articles you might find useful:

• Creating meaningful customer interactions with in-store kiosks
• How self-service kiosks are part of the larger movement towards digital retailing
• Convergence of kiosk and digital signage tools

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