Fortunately, the good people at Kiosk Magazine have done some of the heavy lifting for me, with their article "Cost: How much can you spend--and avoid spending?" The article does a good job of explaining the various parts that commonly go into a kiosk, and gives median prices for each based on a survey done with vendors. One thing to note is that their pricing results reflect orders in quantities of one, so your mileage will likely vary depending on your order size. Here's a summary of their analysis (taken right from their page, so you really should read the whole article):
DEVICE | SPECS | MEDIAN PRICE |
Full Kiosk | Touchscreen, CPU, Enclosure (only) | $3,440 |
Touchscreen | 17" lcd | $1,180 |
Touchscreen | 15" lcd | $872 |
Thermal Printer | Across all models | $630 |
CPU | With OS | $736 |
Keyboard | Industrial | $334 |
Enclosure (only) | Across all materials | $1330 |
UPS | Across all models | $114 |
Card Reader | Across all models | $113 |
Bill Validator | Across all models | $368 |
Fully Loaded Kiosk | * | $6,583 |
This takes care of the kiosk hardware. By and large, the services and ongoing costs of managing a digital signage system are the same for a kiosk, excepting other services for changing printer paper or toner, or loading and unloading cash collectors and dispensers. The typical kiosk will have a useful life of between 3 and 5 years, so you can easily amortize the cost over 36-60 months if that makes sense for you. So what does our final tally look like now (for a single kiosk for 3 years):
Kiosk (median price) | $3,440 |
Kiosk Software | $400 |
Management software (36 months) | $1,800 |
24/7/365 technical support (36 months) | $3,600 |
Installation | $1,000 |
Initial project management | $300 |
Total | $10,540 |
That brings us to a cost of right around $300 per month for the 36 month term. One thing that is missing from the stack, though, is your application software. While I've included fees above for your operating system and kiosk software package, that's not going to be enough unless you're doing a simple Internet kiosk. You'll need to develop your front-end application or pay to have it done for you, and that can cost anywhere from hundreds to tens of thousands of dollars depending on what you need. Obviously this could have a big impact on your budget planning, so think ahead and focus on your kiosk application software before doing anything else! That's a rule taken right from our "Top 13 Deployment Mistakes...and How to Avoid Them" guide. If you haven't read it yet, I suggest that you do so :)
Comments
The main difference between a "kiosk" and a tablet or PC with a touch screen attached is longevity. If you don't mind repairing/replacing the commodity hardware on a regular basis, you can go with off-the-shelf consumer equipment. However, it's often preferable (and ultimately more affordable) to pick hardware that can stand up to unmonitored public usage.
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